Shipping Policy
Effective Date: August 2026
At Kirik Dosa Chips, we are committed to delivering fresh, high-quality products to your doorstep. To ensure every batch is prepared with care, we operate on a pre-order model.
1. PRE-ORDER PROCESSING
All orders placed for our Preorder will be a delayed shipping cycle. Orders will be processed and shipped approximately 2 weeks after order confirmation.
Customers will receive an email or SMS notification once their order has shipped.
2. Delivery Timelines
Once your order has been dispatched, the estimated delivery time is as follows:
| Delivery Location | Estimated Delivery Time |
|---|---|
| Bengaluru Metro Cities | 2 Business Days |
| Tier 1 & Tier 2 Cities across South India | 3-4 Business Days |
Business Days exclude Sundays and public holidays.
3. Order Confirmation
Once your order is successfully placed, you will receive an order confirmation via your registered email address or mobile number.
A separate notification containing your shipment tracking details will be shared once your order has been dispatched.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before payment is completed.
Any promotional offers providing free shipping will be communicated on our website or during checkout.
5. Delivery Partners
We work with trusted logistics and courier partners to ensure safe and timely delivery of your order.
While we strive to meet the estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control, including:
- Extreme weather conditions
- Public holidays
- Natural calamities
- Transportation disruptions
- Remote serviceable locations
- Courier operational delays
In such cases, we appreciate your patience and understanding.
6. Delivery Attempts
Our courier partner will make delivery attempts as per their standard policy.
If the delivery cannot be completed due to an incorrect address, recipient unavailability, or failure to respond to courier communications, additional shipping charges may apply for re-delivery.
7. Incorrect Shipping Information
Customers are requested to provide accurate shipping details at the time of placing an order.
Kirik Dosa Chips shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
8. Damaged or Tampered Packages
If you receive a package that appears damaged, tampered with, or opened during transit, please do not consume the product.
Kindly contact our customer support within 48 hours of delivery by sharing:
- Your Order ID
- Clear photographs of the package and product
- A brief description of the issue
Our team will investigate the matter and provide an appropriate resolution in accordance with our Return & Refund Policy.
9. Contact Us
For any shipping-related queries, please contact us:
Cheeky Snack Factory Private Limited
Email: Info@kirikdosachips.in
Phone: +91 87929 70795
Website: www.kirikdosachips.in
